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Potential credit card fraud
Over the last few months we have had an enquiry, more than once, from someone claiming to be working on an oil rig who are keen to book a coach for a UK tour and are very keen to pay by credit card even before we have quoted a price.
 
"i will be requiring your services from the 10th to the 16th of June.a standard coach with a seating capacity between 23 to 49. We want to take a look around the city, visit places of interest.
    My mode of payment would be by Credit Card, because we are offshore right now in an oil rig.please kindly total the cost and get back to me asap.I hope you do have a POS machine for charging the credit cards.
 
Provide me with the total cost asap.  
 
ps: our accomodation and other arrangements will be made by an agent that we've contracted."
 
I suggest that you treat these enquiries with considerable suspicion as the scam continues along the following lines.
 
  • You quote them a price.
  • They come back and agree to book and ask you process the credit card for the full amount of the tour, say £5,000, but then ask you to actually take£7,000 from the card and then transfer a sum of £2,000 to their agent who will be booking the hotels.
  • The result, I suspect is that you end up with a disputed transaction from your credit card provider as the credit card is reported lost, stolen or cloned and the agent makes off with your £2,000 as well.
 
I urge maximum caution with such transactions.
Give the industry some praise
The recent closure of  UK airports and resulting cancellation of so many flights following the fall out of volcanic ash from the Eyjafjallajökull volcano was a well reported nightmare for so many travellers and had a huge financial impact on so many businesses in the travel sectorCoach hire

.

“More than a million British airline passengers have been left stranded or had their plans disrupted by the volcanic ash cloud sweeping across Europe.”
Source The Daily Telegraph April 17th 2010.

The coach industry lost business due to cancelled airport transfers, cancelled meeting and cancelled tours which was bad news for an industry where are margins are so tight.
 
Many operators should be thanked for their sterling efforts in bringing stranded travllers back from continental Europe. Without any fuss and with very little help from jammed phone lines at the booking desks of ferry operators and Euro tunnel the UK coach industry succeeded in getting thousands of people back to the UK. So congratulations to all of the coach operators involved.
  
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